Upon payment in full, a Welcome Information package will be emailed to you providing directions from the Tacoma area, key pick-up, and other information. When you check out, be certain to close all windows and lock the door. The key can be left in the drop box, conveniently located outside the door at the Pacific Beach & Beyond office at 42 Main Street.
CHECK-IN PROCEDURES
Check-in Time: 4:00pm
Check-Out Time: 11:00am
PAYMENT POLICIES
Pacific Beach & Beyond requires a credit card to hold a reservation. Checks, money orders, etc are not accepted. A Reservation Deposit equivalent to one night + tax is required to reserve a property. This amount is non-refundable if you should cancel; however the reservation may be rescheduled, if done 14 days or more prior to check in. If the reservation is placed within 14 days of the time of arrival, the entire amount, including deposit will be charged. Rates are subject to Washington State sales and lodging tax. All rates, fees and policies are subject to change without notice.
14 days prior to your arrival, the credit card you provided will be charged the remaining balance due unless other arrangements are made.
SECURITY DEPOSIT
Security Deposits are deferred when paying by Credit Card. However, the renter is held responsible and their credit card will be charged up to the amount of TWO (2) night's rental for:
Any abuse - damage or theft.
Any indication that a guest has been smoking indoors.
Any indication that a pet was brought without permission.
Any need for housekeeping beyond what would be considered "normal".
You will be informed by e-mail and a phone call as to why and when such additional charges are made.
Prompt check-out is imperative to ensure our staff has adequate time to prepare the home for incoming guests.
REMOVAL OF PROPERTY
No Item is to be removed from the rental home. This includes but is not limited to: Furnishings, Dishes, Pots/Pans/bakeware, decorator items, etc. LINENS, INCLUDING TOWELS, BLANKETS, QUILTS, BEDSPREADS, ETC ARE NOT TO BE REMOVED! THESE ARE NOT TO BE TAKEN OUTSIDE OR TO THE BEACH. A FINE UP TO THE COST OF REPLACEMENT WILL BE ASSESSED IF THERE IS EVIDENCE THAT LINENS HAVE BEEN TAKEN TO THE BEACH.
CLEANING FEE
Your non-refundable cleaning fee covers basic cleaning, to prepare the home for the next guest's arrival. It does not include washing dishes or cleaning excessive dirt. These are privately owned homes and we ask you show the owners the same respect and consideration you would expect if opening your home to strangers.
An initial supply of hand soap, dish soap, dishwasher soap, shampoo, toilet paper, paper towels and garbage bags will be found in the home. To welcome you there is a basket of coffee and a light snack. You will want to bring food and spices, additional coffee, beach towels, laundry soap and charcoal briquettes (if applicable).
Please leave the home in the same general condition as it was when you arrived. Staff will arrive after your departure to thoroughly clean and inspect the home.
All food and drink spills should be cleaned up as they occur. Food and drink spills on carpet are considered to be damage, not normal wear and tear.
Refrigerator should be emptied of all food and free of spills. Dishes should be washed and put away.
Additional housekeeping charges may also be applied in the occurrence of exceeding the maximum occupancy of the cottage.
PET POLICY
Due to owner's & guests allergies certain homes DO NOT allow pets...big or small. In all cases - ANIMALS OTHER THAN DOGS ARE STRICTLY PROHIBITED. "Pet friendly" homes are available by request. A per pet/per day charge will apply.
Should we discover a pet has been/is in a non-pet home, you will be charged a fee for pest control and a deep clean. If you miss picking up after your pet, a $25.00 per incident fee is charged.
You should have been provided with a dog towel upon check-in if there was indication at the time of reservation a pet was joining you. Please do not use household towels on you pet. Under no circumstances should pets be allowed on furniture (beds, couches, etc) at anytime. This could result in additional cleaning fees due to excessive hair, pet odor, etc.
CANCELLATIONS/REFUNDS
Should the need arise to cancel your reservation regardless of reason (including bad weather, illness, death, or economic factors) your reservation deposit will be forfeited. If the cancellation occurs within 14 days of check-in (once the reservation has been paid for) no monies will be refunded unless the home is rerented for the entire reservation period.
Since a privately owned property has been reserved for your use, no refunds will be given for late arrivals, early departures, or for leaving the home for mechanical failure of non-essential items. Management reserves the right to terminate your contract with no refund if any of the rules set forth have been ignored. No refunds are issued for weather related issues, power outages, noise issues, etc, or any other issue that is out of managements control. No refund or other compensation will be provided for any issues that were not brought to managements attention immediately upon discovery. We cannot resolve the problem if we don't know about it!
SMOKING POLICY
ABSOLUTELY NO SMOKING IS ALLOWED IN ANY OF OUR HOMES
QUIET HOURS
10:00 PM - 8:00 AM - Monitored and enforced
GENERAL POLICIES
Primary registered guest is responsible for any expenses incurred during the visit, including but not limited to loss and damages, accident or injury to person, or loss sustained while visiting the home. *Qualified renters must be 25 years of age or older. Rentals to groups of sororities, fraternities, college & high school graduations, etc., are specifically prohibited.
Occupancy for each home is strictly enforced and fines will be assessed for exceeding the number of allowed guests.
Parking is limited; most homes accommodate 3 vehicles, the cottages 2. Any vehicles parking in or blocking a fire lane will be towed. No motor homes, trailers, campers, or boats are allowed.
Major holidays require a 3 night minimum stay.
Pacific Beach & Beyond and homeowners disclaim all liability for injury, loss, or damage. Pacific Beach & Beyond will be held harmless from claims arising out of use of home. Pacific Beach & Beyond is an agent for the owner, not an owner nor a tenant. As agent, Pacific Beach & Beyond has the authority to act in the best interest of the home owners in any and all situations. Each home is privately owned, including furnishings.
ITEMS LEFT BEHIND:
Pacific Beach & Beyond assumes no responsibility for items left behind. Pacific Beach & Beyond will hold found items for 30 days, after which time the items will be donated to an organization of our choice. Food Items will be donated immediately. Prescription drugs will be properly destroyed within 7 days. Pacific Beach & Beyond will return items at guests request via USPS. Guest will assume cost of postage, packaging and a handling charge of $12.
KEYS
Keys are provided for each home. A $50 charge will apply if keys are missing or lost.
AMENITIES LIST
The following items are included in each vacation rental:
Color TV, Silverware, Dishes/Cookware, Toaster, Coffee Maker, Kitchen Utensils, Bath Towels, Bed Linens, Blankets, Quilts/Shams/Pillows, Broom, Plunger, Garbage Containers, Trash Bags, dish soap
*Some homes have Stereos, DVD players, Flashlights, radios, and clocks.
You'll want to bring the following items for your stay:
Food & Condiments, Baby equipment, Personal Toiletries, Beach Towels & Equipment, Specialty Cooking Items, Alarm Clocks
For any item you do not see listed or are not sure about, please email or call us and ask. If you are arriving after dark, we suggest you bring a flashlight.
For your convenience, Pacific Beach has two local markets where miscellanious food and personal items may be purchased. Moclips also has a small market. We do not have any large supermarkets. When you come through Aberdeen Top Foods is located immediately on the left, offering easy access. We recommend you stop here on your way to the beach to purchase any grocery items you might need.
Stephanie Rangel
Pacific Beach & Beyond
|
